Question 1

How quickly can you fix my sensor issues?

Accepted Answer

In most cases, we can diagnose and repair sensor issues the same day you call. Our technicians carry common replacement sensors and parts on their trucks. For standard photo-eye sensor problems like misalignment or dirty lenses, repairs typically take 30-60 minutes. If sensors need replacement, we usually have the parts in stock and can complete the repair in one visit. For emergency situations where your door won't close, we prioritize these calls and offer same-day service throughout our coverage area.

Question 2

What causes sensor issues in garage doors?

Accepted Answer

Several factors can cause garage door sensor problems. The most common issues include: misalignment from bumping the sensors, dirty or dusty lenses blocking the infrared beam, sun interference when direct sunlight hits the sensors, damaged wiring from rodents or wear, moisture damage from rain or condensation, and age-related component failure. Regular cleaning and alignment checks can prevent many sensor issues. Our maintenance service includes sensor inspection and adjustment to keep your safety features working properly.

Question 3

Do you offer financing for new residential door installations?

Accepted Answer

Yes, we offer flexible financing options for new garage door installations. We understand that a new garage door is a significant investment, and we want to make it accessible for every homeowner. Our financing options include 0% interest for qualified buyers on purchases over $1,000, low monthly payment plans up to 60 months, quick approval process with same-day decisions, and no prepayment penalties. During your free estimate appointment, we'll discuss all available financing options and help you find a plan that fits your budget. Contact us at (509) 659-7395 to learn more about our financing programs.

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